Delivery Policy

We aims to deliver within the time agreed upon when you checkout. Under normal circumstance, Products purchased will be couriered via our Standard Shipping service upon order payment confirmation:

  • Peninsula Malaysia : 1 - 3 Working Days
  • East Malaysia : 3 - 5 Working Days
  • Singapore : 3 - 5 Working Days
  • Australia : 3 - 5 Working Days
  • New Zealand : 3 - 5 Working Days

During peak period, please expect to receive your package in 5-7 working days. 

However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. Our aim is to have your items shipped out from our warehouse as fast as possible except for some circumstances where unfortunately it is beyond our control for example courier service delays, emergency, or items out of stock.

Please do not hesitate to contact us for help via email: [email protected]

Delivery Time during MCO period⏱

Kindly do expect delay on order processing & parcel deliveries during MCO period. We try our best to prepare your orders and send them out as soon as we can. Parcels should be able to be delivered to West Malaysia customers in 7-9 business days.

Due to the reduction of flight frequency throughout MCO period, East Malaysia customers do expect to receive the packages in 7-14 business days.

During Promotion Periods 🛒🛒🛒

During peak periods, we could not fulfill the flash delivery promise due to large volume of orders, transaction and availability issues. 

For more details or inquiries, please contact us via email: [email protected]

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